The international customer is responsible for additional shipping costs and customs duties. If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 30% restocking fee.ģ.We will NOT accept the return after 30 days starting from the date the item is delivered. Shipping and handling fees are non-refundable. We can only refund the original purchase price. All returned items must be in new condition, in their original box and must include all accessories. If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 15% restocking fee.Ģ.We accept return over 14 days but within 30 days starting from the date the item is delivered. Shipping and handling fees are non-refundable.The refund will be issued in the same original purchase priceInternational customers refund value might change due to foreign fees and currency changed check your bank for more information. Customers from Brazil needs to provide us Return QuestionĪ: 1.We accept return within 14 days starting from the date the item is delivered. Customers from India needs to provide us a copy of Passport, Voter ID or PAN (Permanent Account Number). Q: Is there any additional information required to ship out orders?Ī: A Phone number is required by the fright companies. Please note that we will not be able to ship to following countries due to the current unpredictable situation with customs duties: Bonaire, Sint Eustatius, and Saba, Brazil, Chile, China, French Polynesia, Greece, Maldives, Peru, Portugal, Romania, Russia, South Sudan, APO/FPO or P.O.Box. International Orders: Countries in Asia: $15 & up. $5 flat rate shipping on orders under $69. By submitting your order, you will be considered to accept this policy.Ī: USA domestic Orders: FREE SHIPPING on orders of $69 or more. Please contact your local government about these fees before you order since we do NOT offer refunds if you decline to pay. These charges are NOT covered in the sale price or the shipping cost. We do NOT charge import fees for international orders and every country has different policies and charges that you have to pay to get your products delivered. We will not be able to make any change if the package has been shipped, and we will not provide a refund due to incorrect shipping information. Q:What should I do if I put the wrong information?Ī: If the shipping information is incorrect, please email us immediately to cancel the order. If we are notified of a lost package after this timeframe, we will not be able to process your request. Q: What should I do if my package is lost?Ī: All lost packages must be reported within 30 days of your order's ship date. It is the customer's responsibility to refer to their tracking number for delivery information. For Domestic customer, it will take approximately 3-10 business days for delivery by UPS or USPS.įor International customer, it will take approximately 7-18 business days for delivery depending on clearance process.Ĭustomers will receive an order status update via email containing their tracking number once their order has been shipped. For Taiwan and Hong Kong, we use SF Express.Īll USA Domestic orders are shipped from Houston TX by UPS or USPS.Ī: It usually takes 1-3 business days to process your order. This is why we partnered with the top lens manufacturers to launch a whole new line of best-in-class lenses with a universal design for most smartphones in market.Ī: All International orders are shipped from our International warehouse in China by DHL Express. At Ztylus Innovation, we know that great photos rely on a lens system you can trust. The multi element Z-Prime lenses allow your smartphone camera to tell a better story and capture amazing moments out of the ordinary. High qualtiy lenses pull you into an image, immersing you into the joy of your daily life. ![]() It helps to concentrate our eyes on a single area and creates a sense of depth and dimension on an otherwise flat-looking image. ![]() It is visually appealing for us to see a photograph with a soft, creamy and beautiful background. The Max Bokeh Lens creates photos look like the subject is isolated from the background. The Z Prime Max Bokeh Lens enable smartphone create DSLR-like depth of Bokeh with portrait as well as small objects. ![]() Bokeh comes from the Japanese word boke (ボケ), which means "blur" or "haze", or boke-aji, the "blur quality." Bokeh is pronounced BOH-Kə or BOH-kay.
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